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Thank you for choosing Hiewa Stays. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our services, you consent to the terms outlined in this policy.

Information We Collect:

We may collect personal information, including but not limited to:
- Contact information (name, email, phone number)
- Booking details
- Payment information
- Preferences and special requests
- Demographic information
- Communication history

How We Use Your Information:

We use the collected information for purposes that include:
- Facilitating reservations and providing services
- Personalizing your experience
- Sending relevant communications
- Improving our services
- Ensuring the security of bookings and transactions

Information Sharing:

We may share your information with third parties for the following purposes:
- Service providers assisting in reservation management
- Legal requirements or enforcement of our policies
- Business partners for joint marketing efforts (with your consent)

Security Measures:

We implement reasonable security measures to protect your personal information. However, no data transmission over the internet or electronic storage is completely secure.

Cookies and Similar Technologies:

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and customize content.

Third-Party Links:

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such sites, and we encourage you to review their privacy policies.

**7. Children's Privacy:**

Our services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children.

Your Choices:

You have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Withdraw consent for certain data processing activities

Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy. Any changes will be effective upon posting the updated policy on our website.

Contact Information:

For questions or concerns about our Privacy Policy, please contact us at admin@hiewa.in.

By using Hiewa Stays' services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Privacy Policy

Privacy Policy


- All guests must present valid photo identification at the time of check-in. Accepted identification includes Aadhar Card, Driving License, and Voter ID card. PAN Card is not accepted. Guests with Local IDs are welcome.
- Hiewa Stays welcomes guests of all ages.
- Advance taken at the time of reservations is strictly non-refundable.
- Prepayment is mandatory at the property during Check-In.
- Non-resident guests are not allowed inside the rooms. Meetings with non-resident guests can take place in common areas.
- In case of 3 or 4 people traveling together, we do not guarantee accommodation in the same room.
- Outside pets are not allowed to commn area.
- Breakfast is not inclusive of the room rate and is charged separately at the property.
- Should any action by a guest be deemed inappropriate, the property reserves the right, after investigation, to take action.
- Right to admission is reserved.
- Certain policies are booking specific and are notified at the time of booking.

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Booking Extension Policy


- Extension of the stay is provided based on current room rates and subject to availability.
- Current room rates may differ from the rates at which the rooms were initially booked.

Cancellation Policy:


- The advance taken at the time of reservation is always non-refundable.
- Pre-payment of the balance amount is necessary at the time of check-in.

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Group Policy:


- Hiewa Stays welcomes groups of all sizes.
- In case of a group of 4 or more, you may be allotted different rooms.
- The property manager reserves the right to take action if group behavior is deemed unfit.
- Unauthorized or deceptive group bookings may be cancelled or denied.
- Hiewa Stays reserves the right to admission.

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Check-in and Check-out Policy:


- Standard Check-In time is 12 noon.
- Standard Check-Out time is 10 AM.
- Early Check-In and Late Check-Out are subject to availability and discretion of the property.
- Guests are welcome to use common areas during early check-in or late check-out.

**(Above policies will be applicable unless otherwise specified on the individual destination's booking page)**

General Terms and Conditions

General Terms
Cancellation Policy
Booking Extension Policy
Group Policy
Check in And Check out
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